Mental Health & Wellbeing at Work

One in 5 people take time off work due to mental health and 92% of employees feel that mental health first aid and response is a very important issue, while an alarming 48% of employees feel their workplace is a mentally unsafe place to work. With this growing issue becoming a real challenge for employers, mental health support and recovery costs Australian’s $10.6B in 2018-19 which has been increasing by 1.5% each year since 2014. ref – headsup.org.au & aihw.gov.au

SOLUTIONS

Mental health issues in the workplace are reduced through Promotion, Prevention and Early Intervention (PPEI). Trust, awareness and skilled response are the key factors to effective PPEI. Emotional Pulse is a cutting edge technology and certified training solution that builds emotional awareness, transparency, capability and trusted connections between people, leaders, skilled first responders and professional support through technology, training, reporting and artificial intelligence. The technology and training are all psychologist approved services and practical in their application.

Features & Training	Promotion	Prevention	Early Inter.
Routine Emotional Pulse check-ins for self and team awareness (Daily, Weekly)	✓	✓	✓
In-app education and reporting for emotional pattern awareness for individuals & teams	✓	✓
Self-help suggestions and correction for confidential shift	✓	✓	✓
People in emotional distress can invite immediate trusted and skilled support		✓	✓
Artificial intelligence early warning for potential risk patterns of individuals & teams		✓	✓
LIFT training for teams to identify and support work colleagues in distress	✓	✓	✓
LIFT & ACT certified training for Trusted Support to respond to people in distress	✓	✓	✓

WHO CAN USE THIS

Any Team Culture, Workplaces, Schools, Families, Mental Health Practitioners, Psychologists, Coaches

ISO 45003 compliance

Psychological health & Safety At work

Our Emotional Pulse technology, along with the Mental Health First Reponder Certified Training Program, was developed using the ISO 45003 occupational safety standards for best practices. This includes the workplace checklist to establish effective mental health frameworks for Promotion, Prevention, Early Intervention and Support. A free download of the ISO 45003:2021 standard – Psychological health and safety at work – is available below:

Free Download

FUNDAMENTALS

Mental health issues arise due to acute or long-term physical, emotional or psychological strains. Employers have a duty of care to both provide a workplace where wellbeing can be achieved as well as ensure psychological safety, meaning that employees feel safe enough to be vulnerable in front of each other. There are also proven benefits to productivity, innovation and reduced Workcover claims in these environments.

By routinely understanding the energetic and emotional state of staff, individuals and organisational leaders are better equipment to make timely decisions to foster optimum environments and assist those most in need.

HOW DOES EMOTIONAL PULSE WORK

People log their emotional state at a frequency set to a workplan (Daily/Weekly)
Software provides confidential insights to individuals and teams about current pulse and emotional patterns
Individuals with trends moving toward risk zones are privately made aware and encouraged to invite support
People at risk can self-correct and frequency of checks-ins increases until they are safe
Privacy of individuals is maintained always until they choose to invite trusted support or may be at risk
Anonymous team trends of emotional pulse are provided to leaders for awareness and culture improvements
Alerts and connections are made real time with real people who’ve been trained and certified to respond
Escalation to professional support is linked within the technology

In the Australian workforce suicide is the leading cause of death for people up to the age of 44 – aihw.gov.au

The overall cost of mental health is the third greatest cost following cancer and cardiovascular disease.

Promotion, prevention and early intervention reduce the impact on a person in emotional distress and minimise the cost and time to recover back to a state of stability.

SUPPORT AT A CRITICAL TIME IN NEED

When people check-in that may be in a state of emotional distress, Emotional Pulse supports the person in a psychologically designed and approve approach to confidentially and respectfully support the person.

Emotional Pulse invites connection to trusted support, trained responders and professional services.

PSYCHOLOGICAL SAFETY &

MENTAL HEALTH AT WORK

The LIFT + ACT Process is designed with qualified psychologists, mediators and character coaches to give people the awareness, skills and strategies to identify psychological hazards in the workplace, enact mitigation strategies and provide immediate support to those affected and distressed through a process of companioning. LIFT is specifically designed to be practiced by all people as a simple approach to providing immediate support by all before making connections to more experienced support.

LIFT Core Skills & Competencies

LISTEN

Active Listening + Empathic Presence
Creating Emotional + Psychological Safety
Recognising Psychologically Unsafe Practices
Listening to Create Coherence
The role of Curiosity & Acceptance in Belonging

Inquire

Emotional State and Coherence
Trauma-Informed Inquiry
Developing Needs Literacy
Recognising & Supporting Emotional Resposibility

Find

Recognising + Applying the Three Kinds of Support
Motivational Interviewing
Meeting Adversity with Character
Knowing When to Escalate

Thank

Learning the language of character
Acknowledging Character Strengths
Making Vulnerability Safe
Providing safety and trust to remain connected

ACT Process

The ACT Process is designed as a certified program to give Mental Health First Responders responsible for acting as Trusted Supports (Managers, Leaders, HR and other support personnel) the awareness, skills and strategies to effectively support someone who is in distress and create referral and support plans for building wellbeing and emotional resilience. Mental Health First Responders are also skilled and equipped to lead and establish mental health and wellbeing frameworks for workplaces, clubs and teams in a structure professional and human way.

ACT CORE SKILLS & COMPETENCIES

Assess

- Situational Awareness
- Emergency Emphathy
- Safety to Disclose
- Capacity & Directive Action

- Major Sources of Harm + Mitigation Strategies
  - Personal Strain
  - Work Strain
  - Interpersonal Conflict
  - Mental Illness

Contingency planning
- Suicide
- Aggression/Bullying
- Domestic Violence
- Mental Health Crises

Communicate

Role, Responsibility & Outcome
Creating a Shared Agenda
Professional Supports + Referrals
Follow-up Plan

Take Time

Effective Interim Supports
Consolifating Improvements
Capacity Building + Distributed Supports

COMMUNITY BASED SOLOUTION FOR WORKPLACE WELL-BEING

The LIFT + ACT training when combined with emotional pulse enables organisational leaders to empower their culture with the benefits of psychological peer support. In one of the worlds most detailed studies on team performance it has been shown that workplaces that show high psychological safety are more innovative, have less absenteeism and higher productivity, with people reporting higher subjective states of wellbeing. ref – reworkwithgoogle.com

HOLISTIC WORKPLACE BALANCE & WELLBEING

The Balance and Wellbeing App provides a free holistic wellbeing awareness and self reflection assessment that is linked to a self-managed action plan. This plan can be shared in the workplace to be used in conjunction with traditional workplace performance reviews and development plans.

Book a demonstration now, or download a PDF containing further information on our research