Know Someone Who’s Not OK? Learn Psychological First Aid SKILLS Today.
Most people want to help but don’t know how. Our Mental Health First Response course (MHFR) teaches you the confidence and skills to support colleagues, friends, or employees struggling with mental health challenges. This course equips you with real-world, hands-on skills to handle psychological hazards and manage psychosocial risks in the workplace.
Why Choose OUR PRACTICAL Psychological First Aid Training?
You’ve seen it before: a colleague, friend, or team member seems overwhelmed, withdrawn, or struggling. You want to help but don’t know what to say or how to approach them. The fear of making things worse can hold you back.
Here’s the truth: People in distress don’t need a professional diagnosis—they need someone who listens, cares, and knows how to support them.
We developed this Mental Health First Response to complement traditional Mental Health First Aid training to help others in distress.
You’ll learn:
- How to approach someone in distress with confidence
- What to say—and what not to say
- How to create a culture of psychological safety so they feel comfortable opening up
- How to guide them toward real solutions—without just passing them off to someone else
- How to meet legal obligations under the Safe Work Act for psychosocial risk management
You don’t have to be a psychologist to make a difference. You just need the right skills.
Enrol in Mental Health First Responder training today and be the support your workplace needs.
What’s the difference between Mental Health First Aid and First Response? (Explore)
What You’ll Learn in This
Mental Health First ResponDer
Course
Our Mental Health First Responder training equips you with practical, hands-on skills to support someone struggling with psychosocial hazards in the workplace.
- Identify and respond to psychological hazards before they escalate
- Approach difficult conversations about mental health with confidence
- Apply Mental Health First Aid principles in real situations
- Use Emotional Pulse Technology to track workplace well-being
- Improve workplace culture & meet compliance requirements
3 Day Program Overview
Mental Health First Responder vs Mental Health First Aid
| Mental Health First Response | Mental Health First Aid | |
|---|---|---|
APPROACH |
Focuses on prevention, promotion, and early intervention |
Focuses on crisis intervention & professional referrals |
PROCESS |
LIFT + ACT: Teaches practical skills to support mental health distress |
ALGEE: Identifies conditions & connects people to professionals |
SKILLS IMPARTED |
Helps identify distress, provide emotional support, and guide solutions |
Helps recognize mental health conditions and refer to experts |
BEST FOR |
HR, managers, leaders, team members, workplaces aiming for early intervention |
Individuals, educators, professionals looking for mental health awareness |
DURATION |
1.5 days (9 hours total) |
2 days (12 hours total) |
WORKPLACE IMPACT |
Builds psychological safety, reduces mental health risks, and improves team culture |
Raises awareness but relies on external support for action |
The cost of Psychosocial Risks AT WORK
Workplace mental health is no longer just a well-being initiative—it’s a legal obligation. Under Australia’s Work Health and Safety (WHS) Act, employers must identify, prevent, and manage psychosocial risks to protect employees from mental health hazards. Failing to do so can lead to significant fines, lawsuits, and lost productivity.
Key Facts Every Employer Must Know:
- Costs to businesses is $3,200 per employee / year with untreated mental health challenges (KPMG).
- Claims have tripled in cost, average $58,615 per claim (Safe Work Australia).
- Non-compliance fines can reach up to $16,634,000 for businesses and $3,327,000 for individuals under WHS laws (Comcare).
- Employers must implement a structured strategy that includes prevention, education, and systematic check-ins to monitor employee well-being. (Safe Work Australia)
Ensure your business is compliant, protect employee well-being, and reduce financial risk. Mental Health first aid training is only effective if it prevents issues and creates a culture of awareness and safety.
ONLINE or IN-PERSON
ONLINE COURSE
Self-paced course-
Online Learning Portal
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Certification Assessment
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One-one Implementation Coaching Session
IN-HOUSE TRAINING
In-person or hybrid workshop for the team-
Groups up to 20 people
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Delivered in person, remote or hybrid
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Culture Change Strategy session
who IS THE TRAINING FOR?
Leaders
HR MANAGERS
TEAM Managers
OH&S ManagerS
EMERGENCY RESPONDERS
Psychologists
Teachers
Care Workers
Social Workers
First Aiders
Mental Health & Wellbeing Grant
Once a year we run a grant program to make MHFR training and other essential wellbeing tools available to organisations and individuals who could otherwise not afford this training. Contact us to see if you are eligible.
